FAQ

GRAPHIC DESIGN

How much do you charge for your logo/brochure/flyer or any design?
We are unable to provide standard rates as design work varies, with differnt formats and revisions.
What is your turnaround time for design?
It depends on the nature (simple or complex) of the project. Our graphic design work turnaround time frame varies from one week to four weeks. Having said that, the amount of iterations and how long it takes you to provide information and feedback will affect the duration of the project.
How soon can you start my design?
We will start working on your deisgn after you’ve submitted a questionnaire,  signed contract, deposit requested and content. In that order
Do you organise printing?
Yes, if you would like us to. We use affordable printers to offer you high quality print without the high price tag. Please note that printing cost is separate from the design. We also provide advice on paper stock and other print related issues.
How come my design look different when I print it at home?
Domestic printers do not normally use the same colour palette you see on screen, professional printers do.
What is your payment method?
Clients are required to submit 50% deposit before the work begins. The remaining balance is payable upon completion of the project.

 

WEBSITE DESIGN & DEVELOPMENT

How much do you charge to design a website??
We do not have a standard price as each website varies depending on each client’s needs. The cost is determined on the features and/or support that your site requires.
How long will it take to design my website?
Similar to the question above, it all depends on the nature of your website. A complex site, involving databases and/or e-commerce store can take up to 8 weeks. A simple site or a blog that is not content-heavy or require less feature and/or support, can take up to 6 weeks. It’s worth noting that the process can be much quicker if you collaborate with us effectively. By that we mean knowing exactly what you want from the get go and providing us with information in a timely manner, when requested.
How soon can you start my project?
We will start working on your site after you’ve submitted a questionnaire,  signed contract, deposit requested and content. In that order
How should I supply content to you?
The text you supply should be ready-to-go, typed and sent to us via email. If you want us to write and/or proofread your content, there’s an additional charge as this is another territory called copywriting.
Do you offer web hosting?
We do not provide web hosting service. However, given our experience with various hosting companies (the good, the bad and the ugly), we can advise on the best hosting provider and the right package to use for your site. Our advice is FREE! We seriously urge clients to seek our advice before choosing a hosting company.
Is my site going to be well-deisgned for SEO?
All our website designs we offer to clients are SEO-friendly, taking Google Webmaster guidelines into account.  SEO plugin is offered to clients to help improve their sites’s visibility on search engines.
Will you teach me how to use the site when it is done?
We will provide you with a manual, including video tutorials on how to upload content and manage your site. If you are a newbie to content management system ( CMS), relax- we build sites using WordPress and it as easy as ABC.
What is your payment method?
Clients are required to submit 50% deposit before the work begins. The remaining balance is payable upon completion of the project.